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French Bakery | Birthday Cakes | Cake Shop
Dubai, United Arab Emirates
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Ju
Review №1

Cozy cafe located in the middle of grand floor of Onyx towers. This is so conveniently located in the centre that you can not miss it. Ordered the Caesar salad which I thought would be served in paper cup as ready made. But it came with proper dish abs tastes very good!

So
Review №2

Simply Amazing, not too sweet and not too bland just perfect, the only thing was the late delivery but was worth the wait!

th
Review №3

Such a delicacy ❤️ mouth filled yummy food, all with great service. Thank you candy for serving. Must visit place for quality quick meal ✌️

R
Review №4

Wanna fresh bread and some macarons? This is the place to get them.Coffee is a hit or miss though…update:can you please stop burning your nice bread?

Ma
Review №5

Yummy breakfast , freshly baked bread , amazing coffee and friendly staff . Good combination with cozy atmosphere 😍😍Will come back again . Thnx guys , keep it up !

an
Review №6

Best tasting pastries! And my favorite creamy mushroom soup is superb❤️ best service! Crew and staff are sweet and very hospitable especially Ms DONNA🥰 Thank you guys for making me feel close to home❤️

Be
Review №7

Ive been cafe hopping for delicious croissants in town and I can say that French Bakery has one of the best. Their coffee is excellent too. And the staff are very friendly especially Roman and Sayra. Excited to go back!

Ro
Review №8

My friends and I decided to try eating breakfast in your Onyx branch and you did not disappoint. What a good way to start our day. Love your omelet and croissants. Special thanks to Sayra for a very satisfying customer service.👏👏👏

Tz
Review №9

French Bakery Onyx Tower has great tasty food at affordable prices. The staff is always super friendly and go out of their way to serve. Sabuj, Donna, Dixieland, Sayra, Candy and Cat are there on daily basis and great open cozy atmosphere. I have my lunch here on daily basis now for 3 years and am always impressed. Highly recommended.

Ja
Review №10

Don’t dine in herePoor serviceJust order in a delivery app if you really like them or try Paul for better quality.I came and I ordered:Corouq madamCheese CroissantHot chocolateAmerican coffeeFrench toast skewersChocolate CroissantEclairAfter 30 minutes the last three items never came nor they were prepared although most of the items are ready on the display. it was not busy and we were just forgottenThere is no care

Ma
Review №11

I usually to come and sit in this place. The ambiance, the food was amazing, the price range was affordable. I would like to appreciate they’re waitress Sayra. I like the way how she smile and treat customer. I usually saw her cleaning the tables, arrange those condiments area. She maintain the cleanliness of her dining.And I salute her to that and to the rest of the team. You train your staff well and professionally x Kudos to everyone!! Keep it up TEAM ONYX!!!

Sa
Review №12

Tried Alfredo pasta, no taste, pasta, chicken, and milk mixed together, no salt no pepper.Also Monty Cristo sandwich fails so bad maybeWondering if it is bad luck that the two things we ordered failed so bad or it is just how the quality of food there is. Maybe pastries are better.Coffee is good.Employees are nice

Gr
Review №13

Had a wonderful time spending my day off with friends at French Bakery Onyx. Their breads are really good compared to other cafés I went to. Special thanks to Sayra and Roman for their exceptional service.

Vi
Review №14

The food and service here is fantastic. Candy, Donna and the rest of the staff always get my orders on point. Try their flat white coffee and the poulet sandwich. Yum!

Lo
Review №15

I had an amazing time dining here. The staffs are accommodating and are great help for the food choices. Special thanks to Sayra whose customer service attitude is excellent!! Keep it up!! And the rest of team great job! Worth the visit here!

bh
Review №16

The service at the restaurant was impressive too, the staff was polite and friendly. the food was absolutely great!Amazing coffee place, Amazing lovely and welcoming place! Coffee is really tasty!

Di
Review №17

Love this place❤ The staff is always friendly, in good mood. Food is delicious, my favorites are almond croissant and signature salad, 😋 Would like to thank the whole team for doing excellent job👍

Ra
Review №18

Hi, this is Mac and I live in Onyx Tower. Each morning I have breakfast in French Bakery and it is a true pleasure! From the moment I walk in and get a nice good morning from Kath and all her excellent staff, till the time I leave for work it is a great experience, love the food, coffee and especially the staff!The only thing I would ask management to consider is to allow customers to add in a tip for the staff when using Tap as no one uses cash now!!Keep up the good work......a happy customer

Jo
Review №19

Its really good to start your morning in my favorite french bakery outlet Onyx, favorite breakfast which is Avocado Protein and favorite staffs mostly Roman who really gives a 5⭐ customer service.

Sh
Review №20

..i always order croissant and elaichi coffee it was very nice consistent taste not change keep it up..donna and sabuj always giving a good service to my family thank you so much.

Me
Review №21

I’ ve been referred to this place by a friend to look for a new launch product of French Bakery!Tasty food specially the crispy hash brown potatoes.👌The place is quite and clean, also the staffs are very accommodating and friendly. Special mention to “Francis” he’s so helpful and friendly staff. Great job team Onyx all the best!

Sh
Review №22

Unquestionably, the best French Bakery I have visited. The ambience was vibrant and relaxing. Will definitely rate the 5 star for everything they served! Keep making great coffee and croissants! Well Done Kath and Team

jo
Review №23

I had a good dine in experience in french bakery onyx branch food are really tasty croissant are fresh keep ur good work ..tnx also ms donna for accomodating us very sweet voice we feel comfortable when shes taking our order and also add more variety for the kids meal so my kids will enjoy also as what we did ..but be mindful for the flies eventhought its open area.

Ap
Review №24

My friends and I are so impressed with Franciss superb customer service, he is very professional, approachable and an asset to French bakery Onyx branch. Sad to say, but I am very disappointed with his colleague Dona. We went there and she just gave us the menu without greeting us and it makes us feel unwelcome. She just let Francis take, make and served our orders all by himself. Kudos to Francis! Keep it up!

No
Review №25

The service at the restaurant was impressive too, the staff was polite and friendly. the food was absolutely great! Definitely will visit

Sy
Review №26

Their melt sandwiches are really good! And their staff Sayra and Candy always welcome us with great warm smiles!

La
Review №27

We had our 25th Wedding Anniversary cake done through Onyx Tower branch. They exactly follwed the design sent by us and the taste was amazing. Truly appreciate their professional approach and the ability to successfully bake and decorate a complex design to the utmost satisfaction of the customer. Well done Onyx Tower team. Thank you for making our day memorable. 🙌👏👏🎂🎊

Jo
Review №28

The welcome, attention and willingness to please and make customers happy is possibly the best ever example of customer service I have ever experienced. The place is quiet and clean and Francis provided us excellent customer service experience, he is very accommodating and provided us all options available based on our tastes.

Ba
Review №29

I had a great experienced in this branch, awesome sandwiches, pastries and really nice coffee. Kudos to Katherine for very exceptional customer service, she is very accommodating and very friendly. I feel at home.

El
Review №30

Horrible experience. Team is slow, messy & have zero knowledge of food service or customer service. 1 star is for the food which was good. Highly not recommended

Im
Review №31

Best cafe ever...great service and even better coffee ☕️

Zs
Review №32

Ridiculous. They sent me a soup in a small coffee cup. They have the face to charge 18 for a soup like that! The other French Bakery sent the soup in a small pot. This place is a rip off. Never ordering from there ever again!

ah
Review №33

Me and my fiancee had a great experienced in this place, best sandwiches, pastries and beverages even they are busy i saw how they handle the great customer service especially to ms. sayra very polite person and to mr. bryan for very quick service , very friendly and always visiting our tables whatever we need.Continue your best customer service and i recommend also to my friends, officemates and family

Ta
Review №34

Thr customer service is just excellent which makes it an Amazing experience..the food is always fresh and tasty and have a variety of options.

Ro
Review №35

Excellent customer service. Friendly and very accommodating staff. Special thanks to the supervisor Kath and her staff Donna, Candy and Roman for their great service. Keep it up!

Jo
Review №36

Amaazing food! The whole experience from start to finish is great,The waiter ramon is always so friendly and kind and dixie too. The food can’t get better and the prices are fair for the portion size. Always a great spot to get great food.☕🍰🥯🥐🥗

Vi
Review №37

Thanks guys, this is a nice place where you get the best service from the attentive staff. we usually have breakfast at this place with the family. we definitely recommend you

Fa
Review №38

Long espresso means two shots of espresso and more water than standard espresso.

Am
Review №39

Great coffee, excellent staff and very convenient location. If you need help just ask Kath and her team will be at your service.Enjoy your coffee!

Va
Review №40

Happy Tummy, Happy Heart! Absolutely loved the baked goodies !! And what a Customer service Mr. Francis, truly warmed my heart! Totally worth it!!

Pe
Review №41

She welcomed me once I enter the shop and offered me to have a sit. She took my order and explained the menu. I like how this small coffee shop gets busy yet the food and coffee still taste great. Cakes display looks really inviting and tempting. I also loved your Christmas items choices. Excellent service by Katherine. 👍🏼

Ca
Review №42

When I moved in to this area, this is my go to place for my coffee break and the second time I visited the store Francis remembered my order and even my name and serves with a smile which is a great example of customer service.

Ha
Review №43

Dine it today and experience the great service of the staff. Food is fantastic. Definitely will comeback. Thanks to lara, dixie, donna, shyra, ramon., 👍👍👍

Na
Review №44

Great staff,great coffee and atmosphere is cozy and nice.definetly visit again.

Ci
Review №45

I had a great exceptional service earlier from your New Lady Supervisor named Katherine. She was attentive, kind and knowledgeable. She is a huge asset to your coffee shop and deserves much kudos. I will definitely be back soon!

Le
Review №46

Love their strawberry cheesecake! Theres just a right amount of the cheesecakes sweetness and its very affordable. The additional dedication chocolate bar they provided is large and yummy. Me & my hubby definitely enjoyed this bday cake for him. Thanks French Bakery Onyx Barsha Heights ❤

Ji
Review №47

Visited this morning, even though I came so early they manage to give me great service.ms.cath and ms.sayra are very friendly..keep it up guys!

Zo
Review №48

I go to this branch frequency and their display cabinet that has the croissants and the Breads always has flies in it! I think Dubai municipality should give it a look

Ma
Review №49

Everything is amazing here the quality of the food is superb as well as the quality of there service. Highly recommended.😊

Ra
Review №50

Great service from the staff especially ms.cath.The food is great,I really love your breakfast😊👍

Ra
Review №51

Great coffee, and attentive staff. The cafe is located in the lobby of the building so you do feel like you are in a big open space but I have spend a few hours there and it doesnt really get noisy or distracting.

Cr
Review №52

Had an Amazing experience. The Lady in white keeps her smile on her face even though she’s busy. She quickly served my order with enthusiasm. Great work Kathryn.

De
Review №53

Great food,great drinks and great service from wonderful staff. Keep it up guys👌

Pr
Review №54

Food is delicious. Great place and nice staff. Dixie, lara, donna, syra, lara.

Pr
Review №55

Very rude customer service.wasnt expecting that considering their highly priced pastries.highly disappointing.

Ch
Review №56

Very friendly service. Quality cakes and pastries.

Ma
Review №57

Theres a big sign in the entrance saying we get 25% on all items if we like the Facebook page. So we sat down, ordered breakfast, and when we wanted to avail the discount we were told the discount is not applied on breakfast menus, which we had. The workers kept pointing out that the breakfast menu already includes 10% discount which also is not written anywhere on the menu but the big sign clearly states all items on the menu. This is not acceptable, that sign is completely misleading and should be redesigned to say SOME items, as opposed to ALL items.

Ba
Review №58

Great coffee and very friendly staff in a calm convenient environment/location.

Dr
Review №59

Food was good but the customer service could have been improved. We were the only customers at that time and it still took too long for the coffees to come out.

Ni
Review №60

We just had your Galeete King Cake.Awesome. Thanks for the beautiful filled flavor and crips crust. Order over Insta Shop.My daughter today at school learnt about the Mardi Gras Festival, and was so excited about being in command for a day if she found the surprise seed.So we ordered your cake, and to all our surprise a nice King toy came out of the cake, my son got it in his piece.Now the next 24hrs are going to be fun, hail king!We actually posted a video of us cutting and finding the king toy on YouTube.

cz
Review №61

Amazing location,best customer service! Very welcoming and friendly staff. Special mention to Jojie whos been so helpful throughout my dinning experience. Great job all👍💪

qu
Review №62

Good food and good service.. Special thanks to ms donna.. Happy customer here.. 🤩🤩🤩

Mu
Review №63

Great breakfast with your restaurant....thank you ms.cath for being nice.

Ma
Review №64

Service is excellent 👍 katherine is very approachable and always ready to help and assist! Amazing staff 👏

To
Review №65

Had a superb experience here in French Bakery Tower 2 Onyx! Team is consistently enthusiastic 😊

Pa
Review №66

Really like atmosphere,good coffee and nice interior.

Ka
Review №67

Very nice bakeryAll fresh itemsRecommended

Br
Review №68

Good ambiance, nice food and very accommodating staff especially katherine.

Iv
Review №69

The staff are very friendly.. Shop has good ambiance, Delicious food 👍

Ca
Review №70

This location has a great set of people. They are very sweet, kind and helpful especially to Ms. Katherine. Shes really the best. Thank you!

We
Review №71

Actually some really good croissants and freshly baked ‘pain au chocolate’ definitely not the commercial nor cheap chocolate that’s been used! Recommend it! 🥐

Va
Review №72

The team is always kind and helpful, they make me feel cozy every time I come for breakfast or brunch! Special thanks to Patrick, Donna and Kath 👍👍

Na
Review №73

I’m a regular here and the service is exceptional ... special mention to Candy , Catherine and Patrick who make me feel at home every single day :)

Vi
Review №74

Wonderful coffee and food here. The service is quick and very good. Well done to Katherine.

Am
Review №75

This was my first international ordering experience with French Bakery. Ordered Triple Chocolate Cake from their website and really liked their service. And the cake was yummy too. Highly Recommended.

ma
Review №76

Thankyou for worderful experience well surely comeback thanks Ms donna.

MM
Review №77

Great experience in this branch thank to the staff specially Lara.

Sp
Review №78

Insanely delicious food and sweets!

Na
Review №79

Love it ! You can smell the fresh croissants from far away! so mesmerising

Mo
Review №80

Good sandwich with good customer service 👌

Ju
Review №81

Probably the worst tasting cake I have had since birth, I greatly advise you to offer these pastries to your worst enemies. To have an idea of the taste just take some coke, add sugar in it then marshmallow and top it of with gasoline.

Ha
Review №82

They have nice breakfast

ab
Review №83

One of few cafes serving café Viennois (on request)

Ba
Review №84

Great service and friendly staff

Sa
Review №85

Nice café-latté and staff

As
Review №86

Neat and clean place ideal for a cup of coffee and pastry

Jo
Review №87

Exceptional service from Catherine and Team! Happy Holidays guys!

Ch
Review №88

Could have been good if it was all day breakfast, especially on weekends! Shame for a fresh bakery

Am
Review №89

I had missed coffee in French bakery

Je
Review №90

Fully agree with Julien! We have same name and same taste and same terrible experience...

Mi
Review №91

Every single time to worst of the worts customer service thy just don’t care

Em
Review №92

Love the cake!!!😍

Am
Review №93

Special thanks to ms lara for great service.

Mi
Review №94

Lovely service from Katrin!

EC
Review №95

This is a new store just at the ground floor of the onyx tower 2

Ir
Review №96

The best pastries and bread in town!

Sh
Review №97

English breakfast was not available

Ha
Review №98

Nice

Fi
Review №99

Sandwiches, cake sweets. All great

Li
Review №100

Great pastries and coffee!

Information
67 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.frenchbakery.cafe/
  • Phone:+971 55 123 3175

Categories
  • Bakery
  • Cake shop
  • Coffee shop
  • Cupcake shop
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Takeaway:Yes
  • Dine-in:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Dining options
  • Breakfast:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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